Choose Mercury as Payment Method
- Select Mercury Gateway: On the invoice page, the customer selects Mercury as the payment gateway for processing the transaction.
- Review Order Summary: The customer sees a summary of the total amount, including any fees and the amount of USDC being purchased.
Step 2: Enter Credit or Debit Card Details
- Redirect to Mercury’s Secure Payment Interface: The customer is redirected to Mercury’s secure payment page, where they will input their payment details.
- Fill in Card Information:
- Card number
- Expiration date
- CVV code (3-digit security code)
- Complete Payment: After entering the details, the customer clicks on the “Pay” button to proceed with the transaction.
Step 3: KYC Verification (if applicable)
- Complete KYC (Know Your Customer) Process:
- Depending on the amount of USDC being purchased or the regulatory requirements, Mercury may prompt the customer to complete a KYC process.
- This could involve submitting documents like a government-issued ID or verifying identity through other methods.
- Follow Verification Steps: The customer follows the on-screen instructions to complete the KYC process before the transaction is finalized.
Step 4: Payment Confirmation
- Transaction Confirmation: After successful payment, the customer will see a confirmation page that shows the details of the transaction.
- Email Notification: The customer will also receive an email confirmation from both your Choice1 and Mercury, summarizing the purchase.
Step 5: Provide Wallet Address (if not already done)
- Enter Wallet Address: Choice1 wallet is entered by default
- Delivery of USDC: Once the payment is processed, the USDC will be transferred directly to the provided wallet address.
FAQs for Customers
- Card Declined: If the card is declined, the customer should ensure their card details are correct or contact their bank to authorize the transaction.
- KYC Delays: If there is a delay in KYC verification, the customer should monitor their email or Mercury's platform for further instructions.
- USDC Not Received: If the USDC is not received within the expected time frame, the customer should contact customer support for assistance.